Services & Support

Industrial-grade support, built for B2B continuity

OULD's service structure is designed around the realities of industrial procurement -- stable supply, responsive technical guidance, clear warranty terms, and dedicated after-sales handling for pressure sensors, transmitter modules, and ceramic sensing components.

OEM / ODM

Custom Manufacturing

OEM & ODM Production Support

Custom pressure range, output signal, process connection, housing material, and branding options available for qualified OEM customers. Supports sensor bodies, pressure modules, and ceramic-based products with factory-direct volume pricing.

MOQ flexible for qualified buyers
Available

Technical Pre-Sales Support

Application & Selection Guidance

Engineering-level assistance for product selection across pressure range, media compatibility, output type, and interface requirements. Covers water treatment, level measurement, hydraulics, refrigeration, and process industry applications.

Email & direct consultation
Available

Sample & Evaluation Program

Pre-Order Product Validation

Qualified industrial buyers can request product samples for in-house evaluation before placing production orders. Applies to pressure sensors, level sensors, transmitter modules, and ceramic sensing elements across standard catalog SKUs.

Subject to qualification review
On Request

Documentation Support

Datasheets, Drawings & Test Reports

Full product documentation package available including dimensional drawings, electrical specifications, calibration data sheets, and batch test reports. Supports procurement audits, system integration, and regulatory filings.

Available per order or SKU
12 Months

Warranty & After-Sales

Post-Delivery Product Coverage

Standard 12-month warranty against manufacturing defects covering pressure sensors, level sensors, transmitter modules, and ceramic sensing products under normal operating conditions. Replacement or repair handled through direct factory coordination.

Factory-direct claims handling
400K+ / Month

Supply Continuity

Stable Volume & Replenishment Support

Factory-scale production capacity of 400,000+ units per month supports consistent order fulfillment for industrial buyers. Repeat order lead times, blanket order arrangements, and inventory buffer discussions available for qualified accounts.

Shenzhen + Beihai dual-site capacity

Customer Support Channels

How to reach our team

Sales team active

  • Email -- Sales & Technical Inquiries

    Product selection, OEM requests, sample applications, documentation, and after-sales issues.

    denny.gu@ould.com.cn

  • Phone -- Direct Sales Line

    Schedule calls for order discussions, volume pricing, or application-specific technical consultation.

    +86 13755847625

  • Factory Visit -- Shenzhen Headquarters

    Qualified buyers and procurement teams can arrange on-site factory visits to inspect manufacturing operations, QC processes, and production capacity.

    By appointment -- contact sales to arrange

Warranty Terms

Standard product coverage

  • 12-month warranty from shipment date on all standard catalog products
  • Covers manufacturing defects in materials, calibration, and workmanship
  • Replacement or repair option for confirmed defective units
  • Applies to pressure sensors, level sensors, temperature sensors, and transmitter modules
  • OEM and custom orders: warranty terms confirmed at time of order

Response Commitment

Timely handling for industrial buyers

24h
Initial response to sales & technical inquiries
48h
After-sales issue acknowledgement & assessment

Service Philosophy

Factory-direct support, no intermediary layers

All pre-sales guidance, OEM coordination, documentation requests, warranty claims, and supply discussions are handled directly by OULD's factory team -- not through distributors or third-party agents. This means faster response, accurate technical answers, and direct accountability for every order.

Direct factory contact OEM-ready team 12-month warranty 200K+ monthly capacity
Industrial Inquiry

Looking for a reliable pressure sensing manufacturing partner?

Discuss your target application, output requirements, pressure range, interface needs, or module selection. We support industrial customers seeking stable supply across pressure sensors, level sensors, temperature sensors, pressure modules, and ceramic sensing components.

Contact Sales